From Salesforce drama to the 12 months of generative AI

Apologies to the Grateful Lifeless, however what an extended, unusual 12 months it’s been in 2023 enterprise tech information. It started with a ton of Salesforce drama and finally bought taken over by generative AI and ChatGPT, which appeared to return out of nowhere to utterly dominate the information cycle this 12 months.

However though AI clearly influenced a lot of the information, and even my very own protection, there was nonetheless a ton of different enterprise tales that made the information this 12 months.

The rise of generative AI within the enterprise

It will be unimaginable to debate this 12 months’s information cycle with out speaking concerning the affect of generative AI. When OpenAI launched ChatGPT on the finish of final 12 months, it might have been unimaginable to grasp the affect it might have on enterprise software program within the coming months. But it has the potential to be really transformative, altering the way in which we work together with software program, and maybe represents the most important change to UX (consumer expertise) design since point-and-click.